General Inquiries
Where do your puppies come from?
All puppies at Paws & Tails are sourced from trusted, licensed breeders who prioritize health and welfare.
What is the adoption process?
Visit our "Buy/Sell Puppies" page for detailed steps and requirements.
Health & Care
Are the puppies healthy when adopted?
Every puppy undergoes rigorous health checks and vaccinations before adoption. Health records are provided.
Do you offer puppy training tips?
Absolutely! Our "Services" page includes free resources and paid training consultations.
Policies & Support
Can I return a puppy if it's not a good fit?
We offer a 30-day health guarantee. Contact us for non-health-related returns on a case-by-case basis.
What payment methods do you accept?
Credit cards, PayPal, and cash (for local pickups). Financing options may be available.
How do I contact customer support?
Use the "Contact Us" form or call us at (92)3055409641.
Buying/Selling Puppies
What is your return policy for purchased puppies?
Refer to the "Health & Care" section for health guarantees. Other returns depend on breeders’ terms.
Can I buy/sell puppies internationally?
We currently only handle domestic transactions. International clients must contact us for approval.
Additional Resources
Where can I find more detailed care guides?
Browse our puppy articles or visit the "Services" page for downloadable guides.
What if I have a question not listed here?
Contact customer support or visit the "Contact Us" page for personalized assistance.
Puppy Care Basics
How often should I take my puppy to the vet?
Puppies should visit the vet every 3-4 weeks until they're 16 weeks old for vaccinations and health checks. After that, annual wellness exams are recommended.
What vaccinations does my puppy need?
Core vaccines include distemper, parvovirus, hepatitis, and rabies. Your vet will create a vaccination schedule based on your puppy's age and health status.
When should I start training my puppy?
Begin basic training as soon as you bring your puppy home, typically around 8 weeks old. Focus on socialization, potty training, and simple commands.
How much exercise does a puppy need?
Puppies need 5 minutes of exercise per month of age, twice daily. For example, a 3-month-old puppy needs about 15 minutes of exercise, two times a day.
Breed-Specific Questions
Do you have information about specific breeds?
Yes! Visit our Breed Comparison page for detailed information about various dog breeds, including temperament, size, and care requirements.
Which breed is best for first-time owners?
Popular choices for beginners include Labrador Retrievers, Golden Retrievers, Cavalier King Charles Spaniels, and Beagles due to their friendly nature and trainability.
What breeds are good for families with children?
Family-friendly breeds include Golden Retrievers, Labrador Retrievers, Beagles, Bulldogs, and Poodles. Always supervise interactions between children and puppies.
Technical & Website
How do I navigate your website?
Use the navigation menu at the top of each page to explore different sections including Home, About Us, Services, Buy/Sell Puppies, Blog, and more.
Can I subscribe to updates?
Yes! Visit our blog page to subscribe to our newsletter for the latest puppy care tips, available puppies, and special offers.
Is my personal information secure?
Absolutely. We take data security seriously. Read our Privacy Policy to learn how we protect your information.